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ABOUT US Nexidia is the developer and provider of the most effective phonetic-based technology for audio and video search.By transforming audio-video data into business intelligence, Nexidia allows both government and commercial enterprises, in industries such as healthcare, insurance, financial services, media creation and aggregation, telecommunications and outsourcing, to leverage untapped information previously locked away in audio-video content. Based on years of research and development, Nexidia’s phonetic engine is the only technology that allows the user to search on proper names, places, industry terms and jargon without extensive training and cumbersome dictionaries. The process is adaptable to a range of audio analyses and excels across the full spectrum of audio quality. The Nexidia, Inc. technology is based on years of ongoing intensive research and invention by both the Georgia Institute of Technology and Nexidia’s Research and Development Team. Nexidia Inc. is a privately held corporation headquartered in Atlanta, GA with additional sales representation throughout North America and Asia. Contact Center Recorded audio from contact center interactions provides organizations with tremendous customer and market intelligence. Obtaining insight into this information asset allows forward-thinking organizations to integrate the customer voice into their business-enabling them to impact customer satisfaction, improve product offerings, reduce operational costs, identify and maximize revenue opportunities and ensure adherence to internally or externally regulated processes. Nexidia Enterprise Speech Intelligence provides a scalable speech analytics solution - enabling customers to extract actionable intelligence from these untapped assets. Rich Media Rich media providers are faced with vast and ever increasing volumes of data and growing demand from consumers to make this media accessible. The growth in rich media content has created a market need to go beyond traditional metadata approaches and unlock the rich information contained in audio and video in order to easily index, search and access this content. Companies in industries such as media creation & aggregation, content management, advertising, broadband and telecom recognize the need to dramatically enhance discoverability, relevance, and personalization of rich media search to create new advertising opportunities and new subscription services around the searching, navigating, and playback of rich media. Nexidia Developer Edition enables content creators and aggregators to rapidly deliver rich media search capabilities to their consumers through the web.
While effective risk mitigation requires consistent, uniform policy enforcement across records of all types, the lack of a highly scalable, accurate audio-video discovery solution has hampered the ease of discoverability of audio-video records. In the event of a lawsuit or regulatory action, the prohibitive cost and difficulty of retrieving these specific communications from amid vast numbers of more mundane audio files can force companies to accept a costly settlement. Rather than spending valuable person-hours listening to recorded audio, Nexidia Forensic Search enables compliance managers, lawyers and auditing professionals to establish key words and phrases to be “searched” and identified in the audio record.
Audio intelligence and the ability to analyze surveillance in multiple languages is mission critical for organizations in the fight against illegal or dangerous activities. Manually translating, transcribing and searching these communications can take up to 5 times real time- costing precious time, money and manpower. Nexidia’s technology enables timely identification of threats and trends contained within voice recordings. |
