Let Us Guide You

Select Industry
Select Business Problem
Find Solutions

Knowledge Center Nexidia Capture

Nexidia Capture facilitates best of breed customer interaction analytics. Nexidia’s method of storing recordings with industry standard encryption formats ensures not only reduced costs, but more importantly, open, but secure access to recordings. Capture records customer conversations in a VoIP environment without the need for specialized recording boards and servers, allowing customers to use their own standard hardware or virtual machines. For companies who have not yet migrated to IP telephony, Capture also records calls from many common phone switches by tapping phone trunk lines.