Customer-centric companies depend on Speech Analytics to understand and predict customer behavior in ways never before possible."
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Conferences.
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Select Noble Users Group Conference (SNUG)
May 01, 2012 - May 03, 2012
Westin Atlanta North - Atlanta, GA
The SNUG Conference targets contact center professionals from Executives to hands-on users.
Visit Nexidia to learn how companies are using Speech Analytics to overcome challenges of reviewing recorded telephone conversations to ensure legal and process compliance, and also to to help them learn more about their customers and agents, identify problem areas, reduce costs, and improve customer service and collections.
