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Nexidia Enterprise Speech Intelligence 6.0 Chosen as Finalist in Call Centre Expo Awards
Sep. 29, 2006
Atlanta, September 29, 2006 -- Nexidia, the developer and provider of the most effective phonetic based technology for rich media search and speech analytics solutions, has been named a finalist in the annual Best Product of Call Centre Expo 2006 awards.
Nexidia Enterprise Speech Intelligence (ESI) is an audio mining and speech analytics solution that enables commercial and government enterprises to quickly and effectively tap into information that was previously locked away in their recorded audio and video content. The patent-pending Phonetic Search Engine (PSE) technology enables audio-video search by using phonemes, the smallest unit of human speech, to deliver unparalleled speed and accuracy in searching large amounts of audio. This solution was also made available as a service earlier this year.
Companies with large amounts of audio recordings have created a demand for solutions that provide timely, accurate and scalable data from recorded content. Nexidia’s phonetic based audio search solutions enable these companies to be more productive and successful in their endeavors. The phonetic based technology is what allows Nexidia’s solution to be more accurate, more scalable and faster than other similar technologies.
The winner of the Best Product of Call Centre Expo 2006 award will be announced at an event on the evening of Tuesday, October 3, in Birmingham, England.
About Nexidia
Nexidia is a leading provider of highly scalable, highly accurate rich media search and speech analytics software. By transforming audio and video data into business intelligence, Nexidia allows both government and commercial enterprises, in industries such as Healthcare, Insurance, Financial Services, Media Creation and Aggregation, Telecommunications and Outsourcing, to leverage untapped information previously locked away in audio-video content. Based on years of research and development, Nexidia’s phonetic engine is the only technology that allows the user to search on proper names, places, industry terms and jargon without extensive training and cumbersome dictionaries. The process is adaptable to a range of audio analyses and excels across the full spectrum of audio quality. For more information, please visit www.nexidia.com.
