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Nexidia partners with leading contact center vendors and service providers – delivering cost-effective solutions to our customers. If you are interested in becoming a contact cesnter partner, please email us at partners@nexidia.com.

Recorded audio from many different sources provides organizations with tremendous customer and market intelligence. Obtaining insight into this information using Nexidia ESI 6.0 allows forward-thinking organizations to integrate the customer voice into their business enabling them to impact customer satisfaction, improve product offerings, reduce operational costs, identify and maximize revenue opportunities and ensure adherence to internally or externally regulated processes.

Accenture is a global management consulting, technology services and outsourcing company. Committed to delivering innovation, Accenture collaborates with its clients to help them become high-performance businesses and governments. With deep industry and business process expertise, broad global resources and a proven track record, Accenture can mobilize the right people, skills and technologies to help clients improve their performance. Widely acknowledged as a leader in CRM, Accenture helps companies transform customer contact across all customer channels and to define new standards for operating efficiency, service quality and revenue impact. Through insight-driven strategies for customer contact, market-leading innovations in technology and process, and strategic sourcing options, Accenture makes it possible for companies to achieve high performance by aligning customer treatment with customer profitability. Through our relationship, Nexidia’s products and services are being integrated into Accenture’s Customer Contact Transformation solution. More information about Accenture can be found at www.accenture.com.

Avaya Inc. designs, builds and manages communications networks for more than 1 million businesses worldwide, including 90 percent of the FORTUNE 500®. Focused on businesses large to small, Avaya is a world leader in secure and reliable Internet Protocol (IP) telephony systems and communications software applications and services.

Driving the convergence of voice and data communications with business applications – and distinguished by comprehensive worldwide services – Avaya helps customers leverage existing and new networks to achieve superior business results. For more information visit the Avaya website: http://www.avaya.com.

Nuance Communications, Inc. (NASDAQ: NUAN) is a leading provider of speech and imaging solutions for businesses and consumers around the world. Its technologies, applications and services make the user experience more compelling by transforming the way people interact with information and how they create, share and use documents. Every day, millions of users and thousands of businesses experience Nuance’s proven applications. For more information, please visit www.nuance.com.

Noble Systems Corporation delivers scalable, integrated, inbound/outbound/blended contact solutions. The Noble(tm) Solution offers a unified platform with advanced ACD and Predictive Dialing features, Dynamic Contact Blending, Universal Queues, IVR, Digital Recording, VoIP, Email services, Scripting, Regulatory Compliance, Monitoring, and Real-time Reporting tools in an open LINUX-based environment. Noble Systems(r) has been providing innovative solutions since 1989, and was the first vendor to offer an open, scalable, fully-distributed platform. Noble solutions are used by tens of thousands of agents at client sites worldwide. www.noblesys.com.

 





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