RECORDER INTEGRATION

Nexidia provides seamless integration to all leading call center recording vendor and in-house solutions. Nexidia ESI enables customers to not only leverage existing investments in existing recorder infrastructure by enabling highly scalable search and analysis of this audio, but it also does this without necessitating costly infrastructure upgrades.

Nexidia integrates to all recording platforms including:

• Witness
• Nice
• Verint
• etalk/Autonomy
• Envision
• Racal
• Mercom

In addition, Nexidia ESI integrates with in-house developed recording platforms.

Enterprise Speech Intelligence supports all media formats:

.aif	.mov	.qt
.aifc	.mp2	.vox
.aiff	.mp3	.wav
.asf	.mp4	.wma
.au	.mpeg	.wmv
.aud	.mpg
.avi	.mpg4

All product and service marks contained herein that are not Nexidia marks are the registered or unregistered trademarks of their respective owners. References that Nexidia makes to any names, marks, products or services of third parties do not imply any endorsement, sponsorship or recommendation (1) by the third party of the Nexidia products or services or (2) by Nexidia of the third party, information, product or service unless Nexidia specifically informs you otherwise.