At NICE, we protect people’s money, ensure their safety and improve their experiences.
Many of the world’s leading companies and organizations are expected to manage these three critical elements of modern living. To do so, they are tapping into the power of data, which has become ubiquitous in both business and life. These organizations turn to NICE to operationalize this data to improve business performance, increase operational efficiency, prevent financial crime, ensure compliance, and enhance safety and security.
Working with some of the world’s largest contact centers, government agencies, and legal firms, Nexidia, a NICE analytics company, helps organizations realize the amazing possibilities now discoverable through advanced speech and interaction analytics. By delivering the best technology and deployment resources, Nexidia enables your company to unlock the untapped value inside the massive amounts of unstructured audio, video, and text content by making it searchable and enabling you to become more competitive, increase operational efficiency, and create new business opportunities.
Nexidia, holds numerous patents for phonetic indexing and searching capabilities which lie at the heart of our award-winning analytic products. It is because of this bold, cutting-edge innovation that we are able to work more collaboratively with our customers. Our proprietary technology and services support seamless integration with your existing infrastructure, workflow processes, and innovative applications.
The innovation leader: Nexidia is fully committed to driving innovation and invests heavily in developing and protecting our technologies and applications. This supports seamless integration, rapid technology advances and speed-to-market with the most advanced, leading-edge solutions available.
Best-of-breed service and support: Nexidia’s highly trained professionals can help you reach your goals quickly and efficiently. Nexidia professional services and support teams have industry-specific expertise that enables them to uncover innovative ways to apply Nexidia technology to your business problem.
A comprehensive portfolio of technologies, applications, and services: As your partner, Nexidia offers affordable and flexible purchase and deployment options to ensure your success. We will work closely with you to quickly access the value locked away in recorded audio and video files, resulting in new efficiencies, and new business and revenue opportunities – in less time than you thought possible.
Nexidia Inc. a wholly-owned subsidiary of NICE Systems. Nexidia is headquartered in Atlanta, GA with additional sales representation throughout North America, Europe and Asia.
Learn more about Nexidia's products and services and how you business can transform customer interactions into valuable business insights.